Our voice reservations service consists of fielding reservations from our toll free lines and providing personal service and attention to travel agents and the public worldwide. We provide a convenient, reliable, and timely service utilizing our state of the art central reservation system. Descriptions of rooms, facilities, rates and more are given based on the information provided and maintained by you. We also offer our optional private label reservation service which includes personalized reception, where calls are fielded in your hotel's name, reservation implementation, and automatic updating that is reflected in your CRS with designated exclusivity.

Additional benefits include:

• Trained agents to deliver courteous, dependable service
• Availability control of room types and rates
• Multi-level rate management and yield management closing rates
• Travel agent database (IATA and ARC)
• Monthly reports