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Changes/Cancellations
Hotel Policies
Late check out is subject to a fee of USD 50.00 per additional hour.
Rates are subject to change without prior notice. All prices are US Dollars and you will be charged in this currency at the time of payment. Any other currency or exchange rate shown is for informational purposes only. The hotel is not responsible nor it will cover any foreign transaction fees imposed by your bank. The hotel is not responsible for the actual exchange rate applied by your bank to convert any charges to your home currency.
All guests are required to present the credit card used to make the reservation upon checking. No third party cards will be accepted to cover the guests expenses.
Any additional services not included in the All Inclusive Plan will generate an additional cost that must be covered by the guest. The services which are not covered in the All Inclusive Plan include but are not limited to Spa Marquis and beauty salon services, access to the Spa Marquis wet circuit (steam rooms, lounge areas and whirlpool tubs), Canto Del Mar dinner fee, activities and tours outside of the property, laundry and dry cleaning services, private functions events, meetings and event spaces rental fee, transportation services, national and international phone calls, private tennis lessons, gift shop and Spa Marquis boutique purchases, bottles of wine nor spirits and liquors by bottle.
SMOKING POLICY
This is a non-smoking property; it is strictly forbidden to smoke inside the buildings as you may face federal fines.
PET POLICY
The resort is not pet friendly.
FAMILY/CHILDREN POLICY
No children allowed. The minimum age to check-in for all guests is eighteen (18) years old. No exceptions will be made and the property will not cover any relocation expenses if a guest does not comply with this policy.
NYE EVE DINNER FEE
For bookings staying over December 31st, 2020 there is a mandatory charge of USD85.00 per person to be paid upon arrival for the New Years Eve Gala Dinner.
Please refer to our official website (http://www.marquisloscabos.com/policies-en.html) to learn all the policies of the property.
Check In: 15:00
Check Out: 12:00
Check In Age: 18
Max Occupancy: 3
MxAd.-Max number of adults by room 3
Cancellation Policy (8) Minimum number of days prior to arrival date without penalty charges. The hotel portion of your booking can be cancelled or modified up to eight (8) days prior to the arrival date. If it is cancelled or modified within seven (7) or less days prior arrival date, or if the booking results in a no show or an early departure, a penalty of one (1) night taxes included will apply.
Cancellation Policy (8) Minimum number of days prior to arrival date without penalty charges. The hotel portion of your booking can be cancelled or modified up to eight (8) days prior to the arrival date. If it is cancelled or modified within seven (7) or less days prior arrival date, or if the booking results in a no show or an early departure, a penalty of one (1) night taxes included will apply.
Cancellation Policy (22) Minimum number of days prior to arrival date without penalty charges. The hotel portion of your booking can be cancelled or modified up to twenty-two (22) days prior to the arrival date. If cancelled or modified twenty-one (21) or less days prior arrival date or if the booking results in a no show or an early departure, a penalty of full stay taxes included will apply.
Cancellation Policy (22) Minimum number of days prior to arrival date without penalty charges. The hotel portion of your booking can be cancelled or modified up to twenty-two (22) days prior to the arrival date. If cancelled or modified twenty-one (21) or less days prior arrival date or if the booking results in a no show or an early departure, a penalty of full stay taxes included will apply.
Cancellation Policy (22) Minimum number of days prior to arrival date without penalty charges. The hotel portion of your booking can be cancelled or modified up to twenty-two (22) days prior to the arrival date. If cancelled or modified twenty-one (21) or less days prior arrival date or if the booking results in a no show or an early departure, a penalty of full stay taxes included will apply.
* Cancellation policies may be different based on selected rate.
